NPR’s Community
Compared to other news organizations, NPR has come late to community engagement, but it’s done a good job of it. The first tools rolled out for listeners a few weeks ago, and station pages launched last week.
With fundraising in full swing, we didn’t fully activate the WFPL page until last weekend. (NPR is allowing station groups to operate multiple pages, so our other stations, WFPK and Classical 90.5, will launch as soon as NPR gives the go-ahead.)
NPR has wisely decided to let station pages launch with all community features turned off; stations that don’t have time, personnel, or an interest in pursuing this can let it be, and listeners who choose WXXX as their favorite will still see a page with basic information about the station.
But, more adventurous stations can turn on a number of features – an events listing, blog, photo and video upload – and listeners who “favorite” the station can directly contribute to some of the features.
At Louisville Public Media, we’re throwing a few darts at the wall to see what sticks. As soon as we decompress from the membership campaign, we’ll be actively encouraging listeners to join the community on-air, on our web site and on our twitter feeds. Our blog on the Community site will feature 2 or 3 posts a day on weekdays, and we’ll be adding more pics and videos. We’ll also encourage our staff to join the community – some already have.
I wish community membership at npr.org could port over to our station sites, and there are a number of other quibbles (no html view in the blog editor makes embedding video very hard) but this is a great start and it’s exciting to see a lively community already developing.
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