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“Media that’s targeted at you but doesn’t include you, may not be worth sitting still for.”
I’ve been meaning to post this for a long time. Clay Shirky gets at the impact of the architecture of participation and (sometimes) traditional media’s lack of understanding of the change we’re now experiencing. It’s less than 20 minutes, it’s [...]

Comcast is one of a growing number of companies actively using twitter as an early warning system for customer service issues. It’s an interesting example of companies trying to pro-actively reach out to people when they have problems, or when they get lost in telephone support hell and just want to hear from a human [...]

Or, easier than you think.
In last week’s PRPD Webinar about Social Media on a Budget, Bruce Warren talked briefly about video. He told participants it was easy to get started, and the cost was low.
If you’re looking for examples, here’s one from Poynter Institute’s Al Thompkins. His kit is versatile and reasonably low-cost. Check out [...]

Andy Carvin has seeded a list of public media people, programs and stations using Twitter. It’s already an impressive list and it will grow: it’s a wiki, so if you or your station or program belong on the list, go ahead and add yourself.
SHARETHIS.addEntry({ title: “Public Media’s Twitter Pack”, url: “http://toddmundt.com/blog/2008/05/02/public-medias-twitter-pack/” });

Picking up on today’s earlier post:
Andy Carvin has composed an excellent essay that’s well worth your time, arguing for engagement and authenticity on twitter: more live (or semi-live) conversation, less automated publishing.
WFPL News went live this morning with its twitter feed. The core of our service will include some automation: newsroom stories are getting pumped [...]

This is a placeholder for something I hope to get to tonight or in the next couple of days - the uses of twitter in public radio.
We saw the power of KPBS News during the California wildfires, in the effective ways they used a variety of new tools, including Twitter… but what do you do [...]

Bruce Warren led an excellent webinar a few minutes ago, on a subject that many stations are struggling with… and frankly, ALL stations should be struggling with.
Disclosure: I’m on the PRPD Board of Directors, but if I thought this webinar was crappy I wouldn’t be writing about it, would I? PRPD has introduced a new [...]

Etsy has produced this video welcoming NPR Digital Media SVP Maria Thomas to their online community. Maria, of course, is to become Etsy’s new COO.

Fred Wilson, of Union Square Ventures, writes in his blog that he worked hard to recruit Maria for the Etsy job.
Looking good, Maria… best of luck!
SHARETHIS.addEntry({ title: “Maria Thomas’s New… Video!”, [...]

Some of us in public media are dipping the toes in the water of social media; some of us are still nervous about what all of this means and what risks we might as we increase our exposure to the great unwashed. Jeremiah Owyang, who is a Senior Analyst at Forrester Research in the area [...]

“Spark,” the CBC Radio One show that focuses on technology and trends, has the obligatory blog, but it now also has a wiki.
The Spark wiki is in the early stages, but host Nora Young tells the Globe and Mail she hopes listeners will use it
to offer thoughts about show topics, to contribute questions for guests [...]

MediaGuardian reports BBC Three is saying goodbye to the blobs and the monolithic blue logo. The new pink logo and rebranding cost £380,000, a lot less than the recent relaunch of BBC One, which while not as enjoyable as the balloon of the late 1990’s, is still innovative. A cool note: the blobs will sing [...]