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Robert Scoble interviews Ev Williams and Biz Stone, the co-founders of twitter, about the recent problems with the service. It’s a good view inside the service and the architecture and scaling problems that twitter has faced. It is notable that twitter doubled in size in March and April (I saw a graph the other day [...]

Common sense says you don’t jump into everything new that comes along with no coherent plan. If you don’t trust common sense, read the excellent new book Groundswell, which emphasizes careful (BUT quick) planning and implementation of social media tactics.
WFPL News went live on twitter about a month ago, after some brief conversations here in [...]

Comcast is one of a growing number of companies actively using twitter as an early warning system for customer service issues. It’s an interesting example of companies trying to pro-actively reach out to people when they have problems, or when they get lost in telephone support hell and just want to hear from a human [...]

Andy Carvin has seeded a list of public media people, programs and stations using Twitter. It’s already an impressive list and it will grow: it’s a wiki, so if you or your station or program belong on the list, go ahead and add yourself.

Picking up on today’s earlier post:
Andy Carvin has composed an excellent essay that’s well worth your time, arguing for engagement and authenticity on twitter: more live (or semi-live) conversation, less automated publishing.
WFPL News went live this morning with its twitter feed. The core of our service will include some automation: newsroom stories are getting pumped [...]

This is a placeholder for something I hope to get to tonight or in the next couple of days - the uses of twitter in public radio.
We saw the power of KPBS News during the California wildfires, in the effective ways they used a variety of new tools, including Twitter… but what do you do [...]

Via Lava Row… a chat with Chris Pirillo about the impact of Twitter on the value of RSS and aggregator. Very interesting, and it rings true. And as a *former* Iowan, the look on Pirillo’s face when he’s asked about Iowa is priceless.

Shouts to Nathan Wright, who is fighting the good fight in Des Moines.